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TERMS AND CONDITIONS
www.linulenta.lv online store terms of use.
These Terms (hereinafter the Terms) are determined by SIA UPL (hereinafter the Seller) with Reg.nr. 40003958043, address: Kr. Barona 106-3, Riga, LV-1001, the procedure for using the online store www.linulenta.lv, as well as determines the obligations and rights of the online store users. Before starting to use the online store www.linulenta.lv, please read these online store terms of use carefully.
According to these Terms, the buyer is a natural person or legal entity that purchases goods using the www.linulenta.lv online store.
If the Buyer makes an order or purchase in the www.linulenta.lv online store, it is considered that a Distance Agreement (hereinafter the Agreement) is concluded between the Buyer and the Seller. The Agreement is valid from the moment when the Buyer has placed an order in the www.linulenta.lv online store and has received a confirmation from the Seller by e-mail about the order, i. when the confirmation can be accessed by the person to whom it is addressed. The contract is valid until its performance, i. until full payment for the ordered goods and delivery of the goods to the buyer.
Goods and goods prices.
The prices of the goods in the online store www.linulenta.lv are indicated in EUR, including VAT tax. The offered prices are valid for the period indicated next to the product. The cost of the goods delivery service is not included in the indicated price of the goods. The buyer has the right to choose the method of payment and delivery of the goods. Depending on the type of product delivery, the product delivery costs are determined. The seller has the right to unilaterally change the assortment and prices of goods in the online store www.linulenta.lv at any time. The price indicated for the Product and the service at the time of ordering applies to the Product. The price of the product indicated in the online store www.linulenta.lv may differ from the price of the product, which is available at the Seller's points of sale.
The goods displayed in the online store www.linulenta.lv in the images may differ from the actual properties of the goods in terms of their color, size, shape or other parameters. The images are for information only.
Execution and payment of orders.
To purchase goods in the online store www.linulenta.lv, the following steps must be performed:
select the product, product characteristics by clicking on "Add to Cart";
after placing all the selected goods in the basket, go to the "Cart" to check whether all the required goods have been placed and their quantities are correct and then press "Payment";
You must select the order type:
Click on the order. Then fill in the required fields with an asterisk. Choose the delivery method and payment method. Then "Place Order"
The Seller has the right to refuse to sell the goods ordered in the www.linulenta.lv online store, informing the Buyer if:
the product is not available in the Seller's warehouse, or is not available in the quantity, according to the order;
the price and parameters of the product do not correspond to the actual information about the product, due to a technical error in the system;
The buyer is not familiar with the Terms.
The order is considered submitted when the payment has been made.
The order is considered binding on the Buyer and the Seller at the moment when the Buyer has placed the order and has received its confirmation from the Seller by e-mail. The order and the acknowledgment of receipt shall be deemed to have been received when the person to whom they are addressed has access to them.
The buyer is obliged to check the information and data specified in the order. In case of discrepancy of information data, the Buyer informs the Seller using the e-mail address: info@upl.lv The Buyer can save or print the order and the confirmation of its receipt.
Product delivery.
The Buyer can receive the ordered products from the online store www.linulenta.lv by VENIPAK courier or OMNIVA, DPD, VENIPAK parcel terminal.
The cost of delivery of the goods to the address is determined according to the tariffs of the carrier of the goods attracted by the Seller. When ordering the product, the Buyer has the right to get acquainted with these tariffs. Delivery costs for non-standard gauge goods are agreed in advance between the seller and the buyer.
Within three (3) working days after the Seller has received payment for the ordered goods, the Seller shall prepare the delivery of the goods to the Buyer. When the goods are ready for delivery, the Seller informs the Buyer by sending a notice to the Buyer's e-mail and / or
The order is considered fulfilled when the goods have been handed over to the Buyer and the Buyer has signed a document (invoice, bill of lading, transport delivery document or similar) on receipt of the goods.
If the Buyer wants to cancel the order or want to make changes in it, it can be done before the order is prepared and handed over to the Buyer, in which case the Buyer must contact the Seller by e-mail: info@upl.lv, indicating the specific order date and number, as well as or the need to cancel the order.
The Seller reserves the right not to service the order if the Seller fails to contact the Buyer by his phone number or e-mail.
The product will be issued only to the person who ordered it, therefore, upon receipt of the product, you may be asked to present an identity document. Otherwise, the order will not be issued.
If the supplier of the goods will not be able to meet the Buyer at the address specified in the order, the delivery money paid, if any, will not be refunded.
The buyer is responsible for the accurate and complete presentation of the data. If re-delivery or re-delivery is required, an additional fee may apply for this service.Product warranty
The goods offered in the www.linulenta.lv online store are guaranteed by the product manufacturer.
All goods sold by the Seller, when purchased by the Buyer, who is a consumer, are guaranteed by the manufacturer in accordance with the procedures provided for in the regulatory enactments of the Republic of Latvia, if the instructions for use of the goods are followed. Legal entities are provided with a warranty specified by the seller or manufacturer.
Expenses related to the transportation of the goods shall be covered by the Buyer. The warranty is valid as specified by the product manufacturer in the product warranty terms. The warranty does not apply to consumable materials.
Right of withdrawal.
The Buyer, who is a consumer according to the definition specified in the Consumer Rights Protection Law, may exercise the right of withdrawal and within fourteen (14) days to withdraw from the goods purchased in the www.linulenta.lv online store and return it to the Seller.
The period of exercise of the right of withdrawal shall be counted from the day when the Buyer or a third party other than the carrier and indicated by the Buyer as the consignee of the goods has acquired possession of the goods.
The Buyer must inform the Seller of the decision to withdraw from the Agreement before the end of the withdrawal period using the standard withdrawal form. The Buyer can send the electronically completed withdrawal form to the e-mail: info@upl.lv or submit it to the Seller's point of sale.
According to the Right of Withdrawal, the Consumer may return the product within 14 days of purchase without explaining the reasons for the return.
The Seller shall, within 14 (fourteen) days from the date of receipt of the Buyer's notification of the decision to withdraw from the Agreement and after receiving the returned product, refund to the Buyer the amount paid by him for the product. The Seller shall repay the said amount using the same type of payment instrument as used by the Buyer, unless otherwise agreed between the Buyer and the Seller.
The Seller is entitled to withhold the refund of the amount paid by the Buyer until the Seller has received the goods or the Buyer has submitted to the Seller a confirmation that the goods have been returned.
If the Buyer has expressly expressed a wish to use a delivery method that is not the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the Buyer for delivery costs.
The Buyer's direct expenses related to the return of the goods shall be borne by the Buyer.
The buyer is responsible for maintaining the quality and safety of the product throughout the period of exercising the right of withdrawal. By exercising the right of withdrawal, the Buyer shall be liable for any diminution in the value of the goods if the goods have been used in a manner incompatible with the principle of good faith, including for purposes other than ascertaining the nature or operation of the goods.
During the period of exercising the right of withdrawal, the Buyer has the right to use the product to the extent necessary to verify the nature, characteristics and operation of the product (as much as it could be done before purchasing the product at the point of sale). The goods must be undamaged, undamaged in their original appearance (unremoved and undamaged labels, torn protective films, etc.) and unused. If the product is not complete or not in the original packaging, or the product packaging is significantly damaged (except when it is not possible to open the packaging without damaging it), or the product is damaged, the Seller has the right to reduce the value of the product. The proportional amount is calculated on the basis of the purchase price paid by the Buyer for the goods. The Seller shall inform the Buyer about the reduction of the value of the goods by sending a notice to the e-mail address specified in the order.
The Buyer returns the product to the Seller in its original packaging, in the same set as it was received, together with the documents accompanying the product - warranty card (if any), instructions for use and other documents related to the product.
The buyer cannot exercise the right of withdrawal if:
the price of the product or service depends on financial market fluctuations, which the Seller cannot control and which may occur during the term of the right of withdrawal;
the product is made according to the Buyer's instructions or the product is clearly personalized;
due to its properties, the product has been irretrievably mixed with other things after delivery;
The right of withdrawal does not apply to legal persons and persons who are not consumers within the meaning of the Consumer Rights Protection Law.
Personal data protection and privacy policy.
Personal data provided by buyers are processed in compliance with the requirements of the Personal Data Protection Law and the requirements of other regulatory enactments of the EU and the Republic of Latvia, which regulate the processing and protection of personal data. When processing and storing the Buyer's personal data, the Seller uses organizational and technical means that ensure the protection of personal data from accidental or illegal disclosure, alteration, as well as from any other illegal processing.
Cookies can be used in the www.linulenta.lv online store.
Responsibility.
The Seller shall not be liable for any expenses, losses or losses that may arise as a result of the use of the information provided in the www.linulenta.lv online store or because the product, website or www.linulenta.lv online store offered in the www.linulenta.lv online store is not available for reasons or the operation of the www.linulenta.lv online store has been disrupted or interrupted.
The Seller does not assume any risks or responsibilities if the Buyer has not read or has partially read the Terms and Privacy Policy.
The seller is not responsible for the discrepancy of the color, size, shape or other parameters of the goods shown in the pictures and images in the online store www.linulenta.lv with the actual properties of the goods.
Seller shall not be liable for any delay or non-performance, or other non-performance, due to circumstances and obstacles beyond the Seller's reasonable control, including, but not limited to, strikes, government orders, acts of war, or national emergencies. , environmental or climatic anomalies, non - compliance by third parties, failure of the Internet connection, and failures of communication equipment, hardware and software.
The Seller has the right to unilaterally change and supplement the Terms at any time. The Buyer is bound by the Terms in force at the time of ordering the goods. Before each purchase, the Buyer is obliged to read the Terms. The Buyer may save the terms on a durable medium or print them.
The Buyer is not entitled to use the services of the www.linulenta.lv online store if he has not read the Terms or does not agree with them.
If the Buyer does not comply with the Terms, the Seller has the right to cancel or restrict the Buyer's access to the www.linulenta.lv online store.
The Seller has the right to temporarily restrict access to the www.linulenta.lv online store or terminate the operation of the www.linulenta.lv online store altogether.
The Seller does not keep the concluded Agreements.
www.linulenta.lv online store is the property of the Seller and it is protected in accordance with the legislation of the Republic of Latvia.
Full or partial publication, reproduction, transfer or storage, modification or addition for commercial purposes of the content of the online store www.linulenta.lv (including, but not limited to: published materials, logos, pictures, graphics, etc.) is prohibited, unless copyright whether the holder of the intellectual property right has not given his consent to such action. This prohibition does not apply to downloading and storing content on a computer, tablet or smartphone and printing for personal (non-commercial) use only.
The content of the www.linulenta.lv online store may be quoted in accordance with the applicable copyright laws. If the content is quoted, its source must be indicated, but it is prohibited to reproduce, publish or distribute the trademarks or logos included in the www.linulenta.lv online store without the prior written consent of the owner of these trademarks or logos.
In case of copyright infringement of the www.linulenta.lv online store, the Buyer may be held liable in accordance with the legislation of the Republic of Latvia.
For the convenience of customers, links to third party websites may be provided in the www.linulenta.lv online store. These links are provided for informational purposes only. The seller is not responsible for any information provided or published by third parties, even if the information is available via a link in the www.linulenta.lv online store.
For information exchange, the Seller communicates with the Buyer using the Buyer's e-mail address, postal address or telephone number.
In case of questions, suggestions or disagreements, the Buyer shall contact the Seller by phone: +371 20252528 or
using e-mail: info@upl.lv